Question 1

How does the consultation work?

Accepted Answer

Our consultations are conducted via secure video calls. After booking, you'll receive a calendar link and preparation guide. During the session, our Bitcoin experts will assess your needs and provide personalized recommendations for securing your Bitcoin.

Question 2

What if I'm not satisfied with my consultation?

Accepted Answer

We stand behind our service quality. If you're not completely satisfied, we offer a full refund within 24 hours of your consultation. Your success and security are our top priorities.

Question 3

How secure is the payment process?

Accepted Answer

All Bitcoin payments are processed on-chain through BTCPay Server. We never store your payment information, and all transactions are cryptographically secured. You can pay with Bitcoin, ensuring complete financial privacy.

Question 4

Do you offer follow-up support?

Accepted Answer

Yes! Many of our advisors offer ongoing support packages. You can book follow-up sessions to ensure your setup remains secure and to get help with any questions as you progress on your Bitcoin journey.

Question 5

What should I prepare for my consultation?

Accepted Answer

Come with your questions and current setup details (if any). We'll send you a preparation checklist after booking. No prior Bitcoin knowledge is required — our experts work with everyone from complete beginners to advanced users.

Master Concierge

Plan Your Setup

Choose Your Signing Device

SeedSigner / SeedSigner+

SeedSigner / SeedSigner+

Blockstream Jade / Jade Plus

Blockstream Jade / Jade Plus

Master Concierge

Plan Your Setup

Choose Your Signing Device

SeedSigner / SeedSigner+

SeedSigner / SeedSigner+

Blockstream Jade / Jade Plus

Blockstream Jade / Jade Plus