Your users withdraw Bitcoin.
Make sure they keep it.
White-label self-custody onboarding for exchanges. Branded hardware, guided education, and expert support, so withdrawals become a feature, not a liability.
The problem with custodial withdrawals
Every exchange eventually faces this, the users who withdraw need help, and helping them is expensive.
Withdrawal friction kills retention
Users who withdraw Bitcoin and lose it blame the exchange. Users who never withdraw become custodial liabilities. Either way, you lose.
Education is not your core business
Building self-custody tutorials, support docs, and training materials in-house means hiring specialists for a function that generates zero direct revenue.
Regulatory pressure is increasing
Regulators worldwide are scrutinizing custodial holdings. Helping users self-custody reduces your custodial exposure and demonstrates good faith.
Support tickets pile up
Every user who buys a hardware wallet and gets stuck generates a support ticket your team isn't trained to answer. That's a cost center you didn't budget for.
What you get
Everything your users need to go from exchange balance to sovereign holder, branded to your platform.
Branded hardware bundles
Signing devices and steel backups shipped under your brand, with your packaging and your onboarding materials included.
White-label educational content
Step-by-step self-custody guides, video tutorials, and threat model walkthroughs, all branded to your platform.
Expert butler access
Your users book one-on-one sessions with verified self-custody experts. They get hands-on help. You get fewer support tickets.
Embeddable checkout
Drop our checkout widget into your platform. Users purchase hardware and book consultations without leaving your site.
Your white-label toolkit
Three concrete products you can offer your users under your brand, starting now.
FOSS Self-Custody Wizard
Our open-source Master Concierge walks users through self-custody step by step. Pick their hardware, their setup, their threat model, and get a tailored guide they can follow or share. Embed it in your platform under your brand, or link to a white-labeled version.
Configurable, shareable, free to use. No lock-in.
Butler Marketplace
Import our verified expert network into your platform. Filter by specialty, language, timezone, or device expertise. Your users book one-on-one sessions with real humans who walk them through setup hands-on.
Each butler sets their own rate. You take a platform cut. Zero support tickets on your side.
Custom Branded Hardware
Signing devices and steel backups sourced from manufacturers with verified supply chains, repackaged under your brand. Your logo, your packaging, your unboxing experience. We handle sourcing, tamper-evident sealing, and fulfillment.
ColdCard, SeedSigner, Jade, steel plates, entropy tools. All configurable per order.
How it works
We build your branded kit
Hardware bundles, steel backups, and educational materials, all under your brand. Your logo, your packaging, your voice.
Your users order through your platform
Embed our checkout or link to a branded storefront. Users purchase self-custody kits as part of their withdrawal flow.
Butlers handle the hard part
Users who need help book a one-on-one session with a verified expert. They get walked through setup. You get zero support tickets.
Ready to talk?
Tell us about your exchange and your users. We'll scope a white-label package that fits.